Refund policy

RETURN & REFUND POLICY

Last Updated: April 19, 2026

At World of Leggings, we want you to love every purchase. If something isn't right, please review the policy below before starting a return.

RETURN WINDOW

We accept returns within 14 days of the original purchase date for eligible domestic U.S. orders.

To qualify for a return, items must be:

  • Unworn, unwashed, and unaltered
  • In their original packaging with all tags attached
  • In new, resalable condition

HOW TO START A RETURN

  1. Go to our Returns Portal
  2. Click Start a Return
  3. Choose the appropriate return reason
  4. Submit your return request

Once your return is approved, you will receive your return shipping label by email.

If you purchased Checkout+, your return label will be provided for free.

If you did not purchase Checkout+, you will be responsible for the cost of your return label.

Please send all approved returns to:

World of Leggings Returns 548 N Kenmore Avenue Los Angeles, CA 90004 United States

RETURN FEES

The following fees apply to all approved returns:

  • 20% restocking fee applied to the order subtotal
  • Return shipping costs are the responsibility of the customer — prepaid return labels are not provided
  • Original shipping charges are non-refundable. For orders that qualified for free shipping, the actual cost of outbound shipping will be deducted from your refund.

REFUND PROCESSING

Once we receive and inspect your return, you will be notified of the approval or denial of your refund. Approved refunds are processed to your original payment method within 5 business days of approval. Depending on your bank or card issuer, it may take an additional 3–10 business days for the refund to appear on your statement.

NON-RETURNABLE ITEMS

The following items are not eligible for return under any circumstances:

  • Items marked Final Sale
  • Swimwear and intimate bottoms
  • Undergarments and shapewear
  • Personal protective gear
  • Health and beauty products
  • Opened or used items
  • Items without original tags or packaging
  • Items that have been worn, washed, or altered
  • All international orders — see International Orders section below

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or defective, please contact us immediately — ideally within 3 days of delivery.

When you reach out, please provide your order number, clear photos of the damage or defect, and a brief description of the issue. For the fastest resolution, please contact us through our website chat.

EXCHANGES

If you would like to make an exchange, click here.

REFUSED OR INCORRECT ADDRESS DELIVERIES

If a package is refused by the recipient or returned due to an incorrect or incomplete address:

  • Shipping charges are non-refundable
  • A 30% restocking fee will apply to the returned order
  • If you wish to have the order reshipped, new shipping charges will apply

Please double-check your shipping address at checkout to avoid delays, additional fees, or lost packages.

INTERNATIONAL ORDERS — FINAL SALE

All international orders are final sale and are not eligible for returns, exchanges, or refunds.

This applies to all orders shipped to: Canada, Mexico, United Kingdom, Germany, and Australia.

Customers are solely responsible for all customs duties, import taxes, VAT, and any other fees imposed by their destination country. If an international shipment is refused, unclaimed, or returned due to nonpayment of customs fees or an incorrect address, the order remains non-returnable and non-refundable.

Once an international order has been transferred to the carrier, risk of loss and title pass to the customer. The only exception is items that arrive damaged or defective — please contact us within 3 days of delivery.

QUESTIONS OR CONCERNS?

If you have any questions about a return, refund, or your order, please reach out.

We strongly encourage customers to contact us through our website chat first. Even if no one is immediately available, please leave a message with your order number and a brief description of your issue — a member of our team will respond within 24 hours, often much sooner. Chat is the fastest and most effective way to get a resolution.

Email is available as a secondary contact option.

World of Leggings (operated by World of Leggings Inc)

14539 Blythe Street, Unit A11 Panorama City, CA 91402 United States

Email: Support@worldofleggings.com

Website: www.worldofleggings.com